Terms & conditions of reservation :
This online booking technology is offered by Simple Booking.
By completing your online booking, Simple Booking agrees to provide you, the Customer, with the technological means to book accommodation, as described in this Booking Procedure. Simple Booking agrees to allow you, the Customer, to use this technology and complete your reservation subject to the following terms and conditions.
IN ORDER TO REMOVE ANY AMBIGUITY, IT IS IMPORTANT TO NOTE THAT THERE IS NO ACCOMODATION AGREEMENT BETWEEN YOU, THE CUSTOMER, AND SIMPLE BOOKING.
If you, as the customer, book accommodation with the Accomodation Service Provider, as defined below, the signed contract is then strictly confidential between you, the Client, and the Accomodation Service Provider, in accordance with the general conditions of the latter. It is your responsibility, the Client, to comply with the general conditions of the said Hosting Service Provider.
As soon as the Booking Procedure has been completed, Simple Booking shall, as soon as possible, forward your reservation to the accomodation provider (hereinafter “the Accomodation Provider”).
In the event that the Customer books the accomodation via Simple Booking technology and the Accomodation Provider does not follow up, refuses or forgets to provide the Customer with the booked accomodation, Simple Booking could not be held liable under any circumstances. By following this Booking Procedure, the Customer agrees to waive any claim against Simple Booking for losses and damages arising from the failure of the Accomodation Service Provider to offer the booked accommodation ; if the accommodation offered is unsuitable or does not correspond to the description ; or finally for all losses and damages (including costs) incurred during the Customer’s stay.
To secure your reservation with the Accomodation Service Provider, you, the Customer must provide information such as name, address, fixed or mobile phone number, email etc. You agree to provide this information to the Accomodation Service Provider in order to secure your reservation.
In order to confirm its reservation to the Accomodation Service Provider, the Client will enter the code of a valid credit card, of which he will be the legal holder. If a Security Deposit and booking fees are requested to confirm the reservation, these amounts will be charged to the credit card at the time of booking and will not be refundable.
The Client shall pay the Accomodation Service Provider the full amount of the accommodation costs indicated, upon arrival at the accommodation location, and all additional costs or requirements due by the Client to the Accomodation Service Provider. If a Security Deposit has been paid at the time of booking, the Customer will pay the balance of the specified accommodation costs. All fees will be paid in the local currency of the hotel as indicated in the Reservation Procedure. The exchange rates shown are based on current rates and are subject to change.
It is the Client’s sole responsibility to inform the Accomodation Service Provider of any new requests or changes, including a change in arrival time or cancellation.
If sufficient funds are not available via the Customer’s credit card to make a proposed reservation, this reservation will be declared null and void. The same provision applies if the Customer’s credit card has exceeded the expiry date.
Simple Booking makes every effort to ensure that the information presented to the Customer and contained in the Booking Procedure is accurate and up-to-date. Simple Booking, its employees or agents cannot be held liable in the event of modification or change by the Accomodation Service Provider of the information presented in the booking procedure.
If an exchange voucher is used as a full or partial payment during the Reservation, the Additional General Conditions communicated to the beneficiary of the exchange voucher concerning the use of such voucher shall apply.